Privacy Policy

Website Data Protection Privacy Policy

(Last Updated 31/01/2024)

Pharmagraph (a division of Acquisition Systems Ltd) (“us”, “we”, or “our”) operates the website (hereinafter referred to as “our Site”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site or contact us directly via email or phone, and the choices you have associated with that data.

We use your data to provide and improve our Site. By using our Site, you agree to the collection and use of information in accordance with this policy. This policy has been written to comply with the UK Data Protection Act 2018.

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This includes but is not limited to:

  • Email address
  • First and last name
  • Business name
  • Phone number
  • Address
  • Details of your specific enquiry
  • Cookies and Usage Data

Any personal data collected by us will be kept for a total of one calendar year before being deleted. Submitting your details via our contact form will trigger an email being sent to our mailbox. If you wish to have your personal data deleted before that time, please contact us on and we will remove your data from our records.

Security of Data

Any personal data collected will be held in a password secured area and can only be accessed by a small group of admin users.

Usage Data (website)

We may also collect information on how our Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you have visited, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies (website)

Cookies provide information about the device used by a visitor. Where used, the cookies are downloaded to your device. They are stored on the device’s hard drive. The information will not identify site visitors personally.

We use cookies to track the activity on our Site and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept our cookies, you may not be able to use some portions of our Site.

Use of Data

Pharmagraph (a division of Acquisition Systems Ltd), uses the collected data for various purposes:

  • To provide and maintain our Site
  • To respond to contact form enquiries
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To detect, prevent and address technical issues


Occassionally we may send out marketing emails to our contact list.
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send. You will then be removed from the marketing lists — however, we may still communicate with you, for example to send you service-related messages, to respond to service requests, or for other non-marketing purposes.

Quality Policy

As part of our commitment to meet and exceed our customer's expectations we follow specific quality procedures. 

Please find a copy of our Quality Policy below. 

QP001 Quality Policy JANUARY 2024

Find out more on our Compliance page

Disclosure of Data

Legal Requirements

Pharmagraph (a division of Acquisition Systems Ltd) may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Pharmagraph (a division of Acquisition Systems Ltd)
  • To prevent or investigate possible wrongdoing in connection with our Site
  • To protect the personal safety of users of our Site or the public
  • To protect against legal liability

Service Providers

We may employ third party companies and individuals to facilitate our Site, to provide services for our Site on our behalf, to perform site-related services or to assist us in analyzing how our Site is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

Pharmagraph (a division of Acquisition Systems Ltd) uses Google Analytics (which uses cookies), as a web analytics service, provided by Google, Inc ("Google"), to analyse the use of our Site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Google will store this information. For more information see Google's privacy policy here and details of Google Analytics here.

Details of how to opt out of being tracked by Google Analytics can be found here.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and changing the update date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Job Applicant Privacy Notice

What this notice covers

Acquisition Systems Ltd is committed to protecting the privacy and security of your personal information.

This Privacy Notice describes how we collect and use personal information about you during our recruitment process, in accordance with data protection legislation.

Identity of the data controller

Acquisition Systems Ltd is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

This notice does not form part of any contract of employment or other contracts to provide services. We may update this notice at any time.

It is important that you read this notice, together with any other privacy notice(s) we may provide in the future, so that you are aware of how and why we are using such information when collecting or processing personal information about you.

Categories of personal data we process

We will collect, store, and use the following categories of personal information about you:

  • personal contact details (including name, title, addresses, telephone numbers, personal email addresses)
  • details of your qualifications, skills, experience and employment history
  • information about your current level of remuneration, including benefit entitlements
  • whether you have any disabilities for which we need to make reasonable adjustments during the recruitment process
  • information about your entitlement to work in the UK
  • other information included in a CV or cover letter or as part of the application process
  • equal opportunities monitoring information, including information about your race or ethnicity, religious beliefs, sexual orientation and political opinions
  • information about professional or regulatory registrations
  • information about criminal convictions and offences

Sources of personal data

We collect personal information about you through the application and recruitment process, either directly from you or from an employment agency or background check provider. We may sometimes collect additional information from third parties including former employers and credit reference agencies.

Our lawful basis for processing your data

We will use your personal information in the following circumstances:

  • where we need to take steps at your request prior to and when entering into a contract with you
  • where we need to comply with a legal obligation
  • where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests

We will process health information if we need to make reasonable adjustments to the recruitment process for candidates who have any disabilities.

We will process other special categories of data, such as information about ethnic origin, sexual orientation, health or religion or belief, for equal opportunities monitoring purposes as permitted by data protection legislation.

For some roles, we will be obliged to seek information about criminal convictions and offences. We will only seek this information if it is necessary to do so - such as to comply with a regulatory requirement to establish whether or not an individual has committed an unlawful act.

Our purposes for processing your data

  • making a decision about your recruitment or appointment
  • determining the terms on which you work for us
  • checking you are legally entitled to work in the UK
  • administering the contract we are proposing to enter into with you
  • assessing qualifications to determine your suitability for a particular job or task
  • checking you are able to undertake regulated work with vulnerable groups
  • education, training and development requirements
  • complying with health and safety obligations
  • to prevent fraud
  • equal opportunities monitoring

Some of the above grounds for processing will overlap and there may be several grounds that justify our use of your personal information.

We will not use your data for any purpose other than the recruitment exercise for which you have applied. If your application is unsuccessful, and we would like to keep your personal data on file in case there are future employment opportunities for which you may be suited, we will ask for your consent before we keep your data for this purpose and you are free to withdraw your consent at any time.

Who has access to your data?

Your information will be shared internally with employees involved in the recruitment process and decision making, employees within our HR team, and IT employees only if access to the data is necessary for the performance of their roles.

We will not share your data with third parties unless your application for employment is successful and we make you an offer of employment. We may then share your personal information with third parties if required by law or where we have a legitimate reason for doing so.

Recipients of your data may include former employers whom we obtain references from, organisations who carry out employment background checks, and any regulatory bodies where enhanced checks are needed.

When sharing your information with third parties, we will ask that they respect the security of your data and treat it in accordance with the law.

We may transfer your personal information outside the UK. If we do, you can expect a similar degree of protection in respect of your personal information.

Security of your data

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we ensure that access to your personal information is limited to those employees, agents, contractors and other third parties who have a business need to access this.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

How we decide how long to retain your data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data. We also consider the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means.

Your rights

You have the right to:

  • request access to, and a copy of, your personal information
  • request correction of the personal information that we hold about you
  • request that we delete your personal information
  • object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground
    • you also have the right to object where we are processing your personal information for direct marketing purposes.

If you believe Acquisition Systems Ltd has not complied with your rights, you can complain to the Information Commissioner.

What if you do not provide personal data?

There is no statutory or contractual requirement on you to provide us with personal data, however, if you do not provide personal data, it is likely to be impossible for Acquisition Systems Ltd to progress with your job application or enter into an employment relationship with you.

Automated decision-making

Acquisition Systems Ltd may make use of electronic automated decision-making systems. We would only do so in the following circumstances:

  • where we have notified you of the decision and given you 21 days to request reconsideration
  • where it is necessary to perform the contract with you and appropriate measures are in place to safeguard your rights
  • in limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights

Employment decisions are not based solely on automated decision–making.

Changes to this privacy notice

Acquisition Systems Ltd reserves the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.


Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email:
By phone: 01252 861 700

Acquisition Systems General Terms and Conditions

All contracts that Pharmagraph may enter into from time to time for the supply of goods, installation services and/or support services shall be governed by the General Terms and Conditions and any other relevant service/goods specific terms as indicated in the relevant quotation/schedule of works.

You can read a copy of our General Terms and Conditions here

Pharmagraph Logo
Head Office
39 Ivanhoe Road
Hogwood Industrial Estate
Berkshire. RG40 4QQ
United Kingdom
Tel: +44 (0) 1252 861700

Privacy Policy
Terms & Conditions
Pharmagraph is a division of Acquisition Systems Ltd. © 2024 Acquisition Systems Ltd | Registered in England No. 2429137 | Registered Office: 39 Ivanhoe Road, Hogwood Industrial Estate, Finchampstead, Berkshire, RG40 4QQ